Archive | Dishwasher Help

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How to know your Fault Code

Posted on 12 December 2007 by Tony

We have spoken before about dishwasher fault codes but I thought it best we explain in detail what the meanings are for with each error code.
In a previous article we used Hotpoint as an example but this could refer to most modern day dishwashers but her we only intend to refer to DWF50 FDW60 series dishwashers.

The combination of LED lights to be found on this example can be found here.

Led 1 Intensive, Led 2 Normal, Led 3 Eco, Led 4 Fast, Led 4 Prewash, Led 6 Delicate

Led lights 3 - Eco Overflow or overfilling
Led lights 4 - Solenoid Valve. This is the valve at the rear of the appliance that allows water into the dishwasher. Inline filter blocked or solenoid sticking.
Led lights 5 - Thermistor. Heat protection circuit for upper and lower heat settings.
Led lights 6 - Heating timeout. Element not heating or not getting to temperature.
Led lights 3 + 4 - Draining Timeout. Drain pump taking to long to drain down.
Led lights 4 + 5 - Filling Timeout. No water. Have you isolated the water or maybe the inline water filter is blocked. Take the hose connection off from the dishwasher end and look in the inlet to the solenoid valve.
Led lights 3 + 5 Recirculating pump not working. Check the filters.
Led lights 4 + 6 Heating Circuit. Program stops mid cycle and waits for the element to heat up
We await other code errors from readers. If you have errors not reported here then add them to the comment section below. I will update as when.

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Dishwasher wont continue the cycle

Posted on 10 November 2007 by Tony

Your dishwasher, when correctly installed, can give you years of uninterrupted hassle free washing and cleaning. Then one day you go to switch on your trusty dishwasher and nothing happens.

What’s the first thing you going to do to fix this annoyance. Well I guess you might find the answer right here on the appliance repair help site but don’t reach for the phone book just yet because this might be something you can fix your self.

I’ll explain. Modern day dishwashers like those manufactured by Bosch and you can include Siemens and Neff in that have a built in safety feature protecting the dishwasher against flooding. The technical term is ‘Anti Flood Device’. There are other manufacturers who provide the same features but for now I’m only going to talk about the Bosch type machines.

In the base of the dishwasher in the plinth there is a float switch. This is your ‘Anti Flood Device’. In the event of your dishwasher over filling, the plinth fills with water, the float rises and actuates the switch. On a Bosch dishwasher this switch will do two things.

Firstly, it will send a signal to the programmer device to notify there is a fault and output a message in the form of a code to some sort of display.

Secondly, the pressure switch acts as the water level indicator for the sump of the dishwasher so when the water level rises the pressure switch will activate the drain pump.

So before you consider throwing good money at new dishwasher, try doing a bit of fault finding your self and you might save yourself a ton of money.

Just a quick update to this ‘Dishwasher will not continue the cycle’ article. There appears to be a common thread in the comments below. Most faults can be referred to the fact that the Anti Flood Overflow device has activated. I have included an image here to show what the anti flood may look like in a Hotpoint DWF40.

Anti Flood Device

You can see it here as items 17 18 and 19 collectively.

Let’s assume your dishwasher has over filled at some stage and with time the water in the drip tray has now evaporated, the float item 19 can have a tendency to stick and make the switch item 18 stay in an actuated state. This can give a false positive. Try to reset the float switch or check even that there is no water in this drip tray. When the float is activated it can cause the drain pump to be permanantly in a drain mode

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Simple Dishwasher Problem Solver

Posted on 26 March 2007 by Tony

Try these simple steps to solving dishwasher problems. You’ll be surprised how easy it is to correct some common dishwasher problems.

Look at this list, then check the adjacent suggestions. They may give the answer to your problem without having to telephone your Service office.

Problem   Actions
It will not start or fill…   Is the machine plugged in and switched on at the socket?
Is the door securely closed and latched?
Is the socket OK? Try another appliance in the socket. Are the fuses in the machine plug and the fuse box OK?
if not, replace it.
Is the water turned fully on and the hose not kinked?
Have you selected a programme and switched on?
Iis the filter fitted in the water inlet hose OK?
It will not pump out the water…   Is the hose kinked?
If you have connected to a sink waste pipe, is the spigot
blocked?
Are the filters blocked?
The machine is leaking…   Is the inlet hose firmly attached to the water supply?
• if your machine is not permanently plumbed in; did you empty the hose into a bucket after disconnecting from the tap?
if your machine is permanently plumbed in; is the standpipe at
the correct height, and/s it the correct bore?
Could it be condensation from the wall?
It keeps stopping and making clicking noises..   Do not worry. the timer is working and selecting the next
operation, and there are also pauses whilst the water heats up.
 
   
Specks of food particles   Remove and clean filter jets

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Common Dishwasher Problems and resolves

Posted on 13 March 2007 by Tony

Every now and then a problem occurs on your dishwasher but you are not quite sure what you can do about it. Below is a table of hints and tips they may help in diagnosing your fault just so you can take remedial action. More often than not this may help you resolve some issues before you call for your local engineer.

Problem Causes Actions
White spots Water not hot enough Check temperature - should be 60-70C
Hard water or dissolved minerals Check rinse aid, check salt level
White or yellow film Hard water Check salt level in softener
Food film Rinse off excess food before loading
Load properly
Insufficient detergent Increase dose
Specks of food particles Clogged filter jets Remove and clean filter jets
Pre-rinse programme not used Use pre-rinse programme
Excess food on dishes Scrape off excess before loading
Caked detergent Discard old detergent, try tablets
Reddish brown stains Iron deposits in water Increase detergent dosage
Reduce temperature to 60C
Iron from pans Do not wash iron items in machine
Hard water Check salt level in softener
Check rinse aid level
Iridescence (rainbow) on glasses Certain glasses with high silica content Test one glass, do not wash in machine if problem
Alkali in detergent combined with soft water Reduce detergent and increase rinse aid, load carefully
Etching / scratches on glasses As above (silica film usually precedes etching) As above, reduce water temperature, use short cycle
Bluish film on knives and glassware Too much rinse aid Reduce dosage if possible
Black marks on china Metal marks from knives Check if dishwasher proof
Metal marks from metallic rims Use a mild bleach solution to remove
Avoid sliding metallic rims together
Fading china pattern Over-glaze decoration, hand painted or poor glazing Wash by hand
Tarnish on silverware Mixed silver and steel in load Avoid mixing
Food soiling Avoid prolonged contact with sulphide-rich foods such as eggs, mayonnaise and sea foods, also acidic fruits
Use pre-rinse programme
Worn plating / exposed base metal Wash by hand
Contact with dry detergent Avoid contact / fill dispenser carefully/ do not put tablets into cutlery basket
Salt taste or deposits on washed items Salt spilt in washing chamber Flush away any spillage after topping up reservoir
Salt from water softener getting into washing chamber Make sure lid is properly replaced after topping up
Sometimes the valve which directs water into the water softener can be blocked. Some machines have a ‘regeneration’ programme to clear this; otherwise maintenance is needed.
Distorted plastics Not dishwasher safe Hand wash
Plastic not heat resistant
Too close to heating/drying element Place items in a higher tray, away from heating element
Stained plastics Stains from tea, coffee, colourings Increase detergent dose, wash more regularly
Staining and pitting on stainless steel Acidic food residues Scrape properly before loading
Load machine correctly - avoid items touching
Use pre-rinse programme
Storage in humid machine Remove as soon as possible after cycle
Mixed quality cutlery Separate carefully when stacking
Caked detergent Moisture in dispenser Dry dispenser surface before dosing
Faulty cover on dispenser Check closure
Do not overload dispenser
Try tablets
Machine leaks Worn or soiled gasket Check gasket / edge of door, clean gasket if necessary
Machine does not empty properly Blocked food filter Remove and clean
Kinked hose Re-route hose.

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